Lenovo reviews

3.9

76% would recommend to a friend

(3,550 total reviews)
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Yang Yuanqing

86% approve of CEO

66% positive business outlook

Lenovo has an employee rating of 3.9 out of 5 stars, based on 3,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lenovo employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Lenovo has a global, worldwide culture. There are opportunities to explore different roles and areas of the business (if you're interested and motivated to do so). The work environment varies based on where you're located but most are better than average compared to other companies in that geography. Compensation is fair and benefits are good, but not outstanding. The company tries hard to engage employees, create excitement around the brand internally, and rally the troops. Employees are generally treated with respect, and most of the managers you'll encounter will help support your work-life balance as best they can, but this obviously varies. We have a great CEO who is passionate about the company and is focused on the right things. The work is fast-paced and challenging. In most cases you and find a sense of fulfillment in the work you do and that you are contributing to the big picture. Most teams are close-knit groups who bring you in and make you feel like part of a family. There are a lot of activities, events, community service opportunities, sports outings, etc.

Cons

You can genuinely care about your job, want to succeed, and want to bring success to your organization at Lenovo, but unfortunately a large portion of the people you need to rely on to accomplish those goals will not share your passion, and you end up burning out as a result. There are a lot of under-qualified or completely unqualified people in key roles that are a drag on the rest of the team and they are rarely moved or fired due to performance. There are many places to "hide" organizationally where you can under-perform, or have very little on your plate in terms of workload. There are also smart, talented people who receive no training, guidance, or opportunity and are underutilized which is a shame. At Lenovo, your skills in office politics will get you much farther than your job performance. This is true in both the US and especially in China. While you are treated with respect, you are still very much a bar code in the grand scheme of things. HR partners cover hundreds of people and are generally unavailable to anyone under the Director level, and have piles of paperwork. In 5+ years at the company I've had maybe 5-10 minutes of face time with HR, most of which took place during the interview process. Time spent at the company is not valued, and you are no more/less valuable to the company than someone who can do your job and just walked in off the street. I've also had serious issues that have gone ignored for almost a year. The company is somewhat disorganized, processes are not optimized or even followed in some cases, and the solution to bottlenecks is usually to hire more people instead of solving the underlying issues, which just complicates things further. It seems like Lenovo would rather hire 10 people for $10k/year that make millions of dollars worth of mistakes than spend $100k on hiring 1 person who makes minimal mistakes, can actually handle the job they are assigned, and could save the company millions. This is especially true in China where average salaries are lower and there are more positions to fill. Finally, while Lenovo has plenty of strategies and resources devoted to developing and implementing them, there is frequently no cohesion between organizations. Different units/teams/etc. have conflicting KPIs and despite everyone having the same over-arching goals, no one is unified or aligned on how to achieve them. The strategies themselves usually lack a concrete "how". It's a lot of talk about vague "enhance this" or "improve that", with no mention of how this is going to happen. At the end of the day the strategies just become words on paper.

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Lenovo Response
10y
Wow...love your feedback and suggestions. Maybe you should engage your HR Partner and set up a meeting to discuss this with them.
1.0
Jul 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Great product and other departments are great to work with.

Cons

Mid management are puppets. They have absolutely no control over their team. High turnover and the pay very poorly. A lot of favoritism and they treat the inside sales team like children.

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Lenovo Response
10y
Thanks for all your years of service. This isn't a common comment. Can you please engage your HR Partner with your concerns? Lenovo wishes to have top management, low turnover and solid pay. We do have some contractors in that team that are not Lenovo employees...in either case, if you have a concern, we want to hear about it so we can fix it.
3.0
Jul 6, 2015

Direction Seriously Lacking in Enterprise Group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lenovo is an aggressive company that has proven they can sell a lot of product. If they can do with Enterprise Group what they did with PC Group ten years ago, then they will easily take the #1 spot in server sales.

Cons

Following the transfer of Enterprise Group from IBM to Lenovo there has been a horrible lack of unified direction from management. We've all been told to stop thinking and acting as we had been at IBM but we've been given no good guidance or role models on how to think and act now. The 1st, 2nd, and 3rd line managers don't appear to be receiving guidance either, as they often contradict each other and the message from YY and other company leaders. We've been through heavy downsizing and reorganization which, coupled with the lack of strong direction, is creating an environment of uncertainty and low morale.

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Lenovo Response
10y
Thank your feedback. You've got some good advice here. All Management should be unified in voice behind the direction of the CEO Thanks for your work at Lenovo
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