Ideal Image reviews

2.7

30% would recommend to a friend

(1,404 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,404 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Dec 1, 2022

Just don’t do it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly medical staff, truly doing their best to service the clients. Caring local managers.

Cons

This company truly only cares about one thing and that is their bottom line. They fire staff, pile more work on the next person, constant change without allowing time for the last change to to even take effect, EXTREMELY poor pay for RNs, front desk and managers. Bonus structure is terrible and they structure it so you cannot reach your goals. HR and payroll are terrible - constantly messing things up and then are terrible about responding - seriously wonder how they’re not in legal trouble. Turnover is constant bc they don’t have competitive pay, benefit packages and most importantly they do not care for their team. They sell, sell, sell but do not have the ability to service the customers who have bought bc they have outsold their capability to do so. Rather than slow things down, they work everyone to death and then fire them! The CEO believes no one does anything while having no idea what anyone does bc he doesn’t bother to find out.

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Ideal Image Response
3y
Thank you for sharing your thoughts with us regarding your experience. We strive to always provide a positive work environment for our entire team and have noted your concerns. Thank you again.
1.0
Nov 13, 2022
Recommend
CEO approval
Business Outlook

Pros

The coworkers that you work with in clinic on a daily basis are amazing, and make it very difficult to leave the job. Amazing regional preceptors. Bonuses available.

Cons

The management was terrible. Actual manager is not in clinic, the only manager is regional and is never at the clinic for support. Manager expects Lead Nurse or preceptor to take care of everything in clinic while providing little to no training or assistance. If anything goes wrong in clinic, the manager takes no responsibility for it. They will talk at you and make you feel like you did something wrong, and then end the conversation with something positive to try and make up for the less than polite remarks made. HR was written to multiple times about the manager, and nothing was done. All they care about is getting sales. The sales consultants will tell the clients anything to get a sale, and they will come into the clinic with unrealistic expectations. When you try and set realistic expectations with them, they get upset and start to think that the company is a scam. If anyone calls out for a sick day, the whole day is shot. All appointments under that nurse need to be rescheduled, which results in upset guests and burnt out staff members. They are always understaffed, and the turn over rate is TERRIBLE. Within 11 months, 15 people came and went, and unfortunately that is not an exaggeration. The staff is completely overworked due to the short staffing, and there is never any adequate support from management. It was very disappointing and frustrating.

avatar
Ideal Image Response
3y
Thank you for sharing your feedback with us. We value all opinions, as they allow us to continue to provide an exceptional work environment for our current team. We have made note of your mentioned concerns during your time at Ideal Image and thank you again.
1.0
Apr 6, 2022

RUN!!!!!!

Recommend
CEO approval
Business Outlook

Pros

1 free treatment a year. However they are eliminating that. Can work remote

Cons

Not sure where to begin: poor to 0 management, major favoritism, too many consultants and not enough providers for the services sold. Nurses quit, scheduling guests is a nightmare and you can't schedule until they pay upfront and then it could be over 60 days or more before they get treated which results in a lot of refunds that affect your compensation. They do not care about you as a person you are just a number. The worst company culture..EVER

Viewing 145 - 147 of 1,404 Reviews

Glassdoor has 1,447 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.