Terrible Management and Lack of Respect for Clients - Lead Medical Professional Ideal Image Employee Review

1.0
Nov 13, 2022
Recommend
CEO approval
Business Outlook

Pros

The coworkers that you work with in clinic on a daily basis are amazing, and make it very difficult to leave the job. Amazing regional preceptors. Bonuses available.

Cons

The management was terrible. Actual manager is not in clinic, the only manager is regional and is never at the clinic for support. Manager expects Lead Nurse or preceptor to take care of everything in clinic while providing little to no training or assistance. If anything goes wrong in clinic, the manager takes no responsibility for it. They will talk at you and make you feel like you did something wrong, and then end the conversation with something positive to try and make up for the less than polite remarks made. HR was written to multiple times about the manager, and nothing was done. All they care about is getting sales. The sales consultants will tell the clients anything to get a sale, and they will come into the clinic with unrealistic expectations. When you try and set realistic expectations with them, they get upset and start to think that the company is a scam. If anyone calls out for a sick day, the whole day is shot. All appointments under that nurse need to be rescheduled, which results in upset guests and burnt out staff members. They are always understaffed, and the turn over rate is TERRIBLE. Within 11 months, 15 people came and went, and unfortunately that is not an exaggeration. The staff is completely overworked due to the short staffing, and there is never any adequate support from management. It was very disappointing and frustrating.

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Ideal Image Response
3y
Thank you for sharing your feedback with us. We value all opinions, as they allow us to continue to provide an exceptional work environment for our current team. We have made note of your mentioned concerns during your time at Ideal Image and thank you again.

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5.0
May 28, 2026
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CEO approval
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Pros

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Cons

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2.0
Jun 16, 2026
Recommend
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Pros

Got to learn about the world of aesthetics. Had the opportunity to receive services as an employee.

Cons

High workload + long hours. Sometimes, there is no time to leave to use the restroom or take your lunch, depending on the manager, Commission + benefit structure constantly changing/getting worse.

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