Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
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Jason Feldman

32% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 23, 2016

Lead Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consultants are paid on a forgiven draw. Free services.

Cons

Make sure you can survive only on the draw. Hitting goal can be hit or miss. Long hours and they always want more. No work life balance. Employees have turned into numbers, and work environment is not good.

1.0
Feb 19, 2016

Not Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

HR seems awesome. If you have the chance to work in corporate, do it! As for the centers, there is no management on site for the most part. You get free services (they say one service a year though and ONLY if you're full time) and whenever they train in services, you can get Botox and stuff for free. If you're lucky, you'll land in a center where you get along with most of your coworkers. You also get holiday days off, but usually will have to work the day before and day after holidays.

Cons

Where to begin...the turnover in the centers is TERRIBLE. I think about 6 of 8 girls I trained with in Tampa have quit in less than a year, and don't even begin to ask me about the dozens upon dozens that have quit in my market. Don't be lured into the job thinking that the pay is high because whatever you start with, will be what you make for YEARS. There is no pay raise unless you can upsell guests at least 10k every month and have perfect attendance. The quality of care you give your guests doesn't even matter. You have to squeeze in first time guests if they buy that day, which puts your day off and is disrespectful to other guests that have appointments. Current guests can wait almost up to an hour, just to make sure that the company is giving off a "good" impression to first time guests. The company sets outrageous goals and you will barely get any commission or bonuses, unless you meet these goals (which keep getting harder to reach each year - ironic isn't it?). Half of the services don't even work (for example, Ultherapy) and you're going to have to constantly deal with complaints from guests because of that. If you think you're leaving on time, just forget it. Usually you have to stay at least 30 minutes past close, at minimum, and if you leave early, you can get in trouble. If a guest buys at the end of the day, you're expected to stay and treat them (even if it's a 50 minute long appointment). It makes for a very hard work-life balance. This company is so focused on making money, they forget to value the people actually making them the money. The nurses are undertrained and forced to do treatments that they're not comfortable with. Center management is a joke and not medical, so they rarely meet eye-to-eye with their employees. If you work full-time, you're most likely working 4-5 days a week and are automatically expected to cover extra days on top of that if others call in. Trust me when I say, you will get overtime almost EVERY week. GSCs are overworked as well, and underpaid. Read the reviews from employees in the centers. I made the mistake of reading and ignoring the reviews.

5.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Everything!! Your coworkers are amazing, work life is balanced. It has been the best career I've ever had in my life. Not micromanaged. Up beat, friendly and fun.

Cons

There isn't one. If you are honest, friendly and great with people you shouldn't have any problems.

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Glassdoor has 1,449 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.