Ideal Image reviews

2.7

31% would recommend to a friend

(1,405 total reviews)
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Jason Feldman

33% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 30, 2018

Terrible company!!!

Recommend
CEO approval
Business Outlook

Pros

There are no pros to working here.

Cons

Everything! Please read comments below-

1.0
Mar 9, 2017

WORST COMPANY from the top down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I use to think that I had landed the job of the century! Up until a few months ago, I literally loved my job and planned on moving my way up into a career here. (that's a joke, there is no room for advancement.) The only pro is the free treatments that you are offered.

Cons

MANAGEMENT.. from the top down. corporate is clueless to what happens in the centers. they look at spreadsheets all day and if you are not meeting their 'unrealistic' expectations they threaten your job. The worst part is you are EXTREMELY dispensable, they take no value in their employees. If they do not like you, or if someone else doesn't like you, they will make sure you are fired. Recently brought center managers in.. HUGE waste of money. All they have done so far is sit and look at spread sheets and ask 120 times per day what does the schedule look like. Has barely had any guest interactions and it's like pulling teeth to get them away from the computer in the provider room, or on Mondays, out of the sales office.

2.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

For the first 3 years of employment, I could not have dreamed of a more rewarding and exciting career. The owners and upper management truly cared about the employees, the business was thriving and in a constant state of growth, and as part of the sales staff, the sky was the limit when it came to earning potential. We as employees had a voice, we were actually GRANTED our earned time off and encouraged to take it, the work/life balance was in check, and everyone from the front desk and sales staff to management and corporate employees was singing the praises of the company we were so proud to work for.

Cons

The cons are very simple: The Corporate buyout in 2012, and ultimately the introduction of Bruce Fabel as President of the Ideal Image division of Steiner Leisure. The unfortunate decline of what was once such a dynamic organization is truly one of the hardest things I have ever had to witness or be a part of. I am embarrassed that individuals are being asked to "counter" negative reviews such as this simply because of Mr. Fabel's lack of couth and integrity, as well as his misrepresentation of what this company once was and could have/should have continued to be. As employees, we are no longer able to speak of our concerns without worry of being targeted, and Regional Managers are frustrated because their teams are unhappy, and they are losing seasoned, top producers. They feel that their hands are tied because even their very careful suggestions and ideas geared toward employee retention are falling upon deaf ears. The company that was once a Steiner target for purchase because of its consistent growth and success over a 10+ year period, is now a company that continues to decline month after month. Employees that once sang the praises of Ideal Image are now constantly frustrated and disappointed by lack of support, constant changes, unjustified extended hours, and paychecks that don't measure up to the efforts being put forth. Responsibilities are being increased on every level, but perks and incentives received in the past for less work are being removed or made unobtainable. I could go on and on about the mismanagement of and disappointing direction in which Ideal Image is headed, but the message is surely clear: "If it isn't broken, don't fix it", and unfortunately, I fear that the "fixing" is destined to be the downfall of what was once the best place around to call your employer.

Viewing 4 - 6 of 1,405 Reviews

Glassdoor has 1,448 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.