ING reviews

4.1

81% would recommend to a friend

(3,824 total reviews)
avatar

Steven van Rijswijk

86% approve of CEO

71% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,824 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong exposure to digital banking - Enterprise-grade backend experience - Cross-functional Collaboration

Cons

- While budget was not always positioned as a major issue, in practice it still affected what the team could deliver, especially around tooling, capacity, modernization, and long-term improvement

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great organisation to work for until last 2-3 years. Some people are still supportive cross teams

Cons

ING Australia likes restructure - they move loads of people from one department to another and then back just because head office have this structure or just because one area has this . It's hardly productive and people loose direction and momentum. There is no rational like - we can have a different structure due to workload balancing or skill suitability. There is a set of leaders and middle management that's very thick. They target outside leaders and make sure only their inside and favoured circle moves forward. Delivery of initiatives seems optional - as long as you can talk confidently, manage upward and find somebody to blame, the leaders do really well. In Exco portfolio walls many of the projects will be amber - however it's always due to some external dependency - never something that the project team can control or improve CJE/Product Owners try to drive deliveries however tech teams barely code. The problem is compounded by Tech leads not coding at all and Chapter leads being over protective of their Chapter. Poor performance is tolerated and not feedback is shared. If people don't take work seriously - how will AI help ? The organisation is in decline with barely any initiatives progressing as per plan and general lack of direction.

Viewing 7 - 9 of 3,824 Reviews

Glassdoor has 6,707 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.