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      ING

      Engaged Employer

      ING reviews

      4.1

      81% would recommend to a friend

      (3,827 total reviews)
      avatar

      Steven van Rijswijk

      87% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.5

      Senior management

      ING has an employee rating of 4.1 out of 5 stars, based on 3,827 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Oct 11, 2011

      Confusing and Unprofessional

      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location of the office in Atlanta. Also, they have the best caferia in any state that I have ever worked in. The guard and cafeteria staff are the brightest points of working at ING. They are nice, happy and positive and do not allow the rude and dysfunctional people who work there affect their attitudes!

      Cons

      During my time at ING, 99% of management was extremely unprofessional. Sometimes, they did not know what they were doing and quite frankly, we flew by the seat of our pants 90% of the time. Also, camaraderie does not exist at ING. IING has the absolute rudest employees. Managers go out of their way it ignore their favorites and you rarely get a smile or a nod from your fellow employees. Someone needs to put an attitude adjustment in the water filtration system there.

      3.0
      Oct 10, 2011

      Very stressful phone job but great benefits

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get really great benefits and paid time off right off the bat. The people are very friendly and the trainers are really helpful. They also have a great program where if you have to commute a long distance to work and there is a snowstorm they will put you up in a nice hotel near the job.

      Cons

      Very stressful job because you are dealing with people's 401(k)s and retirement money. A lot of people don't understand the laws and rules around their 401(k)s and take it out on you. You also are not allowed to stand up for yourself or ask people to calm down or anything, you just have to take what the customer dishes out at you. They also throw new clients at you regardless of if they think you're ready or not.

      4.0
      Oct 8, 2011

      Good

      Financial
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dutch work culture is very good. Direct communication, not much bureaucracy compared to other organizations. Secondary benefits such big discount and mortgage and educational facilities are some of best in the Netherlands. Despite the whole splitting of and selling parts of business the atmosphere is good. In these troubling times it feels like a very solid and capable institution with smart and dedicated people on pretty much all levels. Quite happy working here.

      Cons

      The biggest con is the salary...it is absolutely ridiculous. The whole pay scale system is very rigid. Even if you do a good job the advancement is minimal in real dollar terms. It pays to job hob and negotiate, because once within the system you can't really move salary wise. I think the bank will lose talented people to companies/countries with higher compensation.

      Viewing 3682 - 3684 of 3,827 Reviews
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      Glassdoor has 6,717 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.