ING reviews

4.1

81% would recommend to a friend

(3,827 total reviews)
avatar

Steven van Rijswijk

87% approve of CEO

71% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,827 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 27, 2013

Good place to work overall.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great PTO and great people.

Cons

Still having layoffs. Not very secure.

3.0
Jul 22, 2013

Mediocre at best

Recommend
CEO approval
Business Outlook

Pros

Some really excellent people who toil unbelievably hard to keep the train on the tracks and do right by the customer. Senior Management doesn't realize how lucky they are to have people who are willing to go the extra mile to do the right thing, often in the face of crippling legacy IT systems, analysis paralysis, and ill-informed management.

Cons

Have worked at ING (and previously Aetna) for 20 years. It's never been a company that can make an informed or timely decision, nor a timely decision. It's not on an upward trajectory; I personally have never seen it so bloated and so ineffective. Micromanagement at many levels, yet they are curiously blind to customer satisfaction, competitive threats, and multliple inefficient systems. Good career opportunities IF you are friends with the right people. Compensation reasonable; upper management comp is very good. Work/life balance depends on your particular team. Culture and values - lots of platitudes, all of them with an "orange" in the name. Compliance is key; a good thing except real and tangible focus on doing right by the customer is far, far behind being "compliant."

4.0
Jun 27, 2013
Recommend
CEO approval
Business Outlook

Pros

ING treats their employees with respect. The employee has to have a proactive interest in their own career to be considered for promotion. ING in reducing their acquired locations through mergers embraces working from home for the week. ING supports and allows all employees to partake in telecommuting.

Cons

Too many levels of management

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Glassdoor has 6,717 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.