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      ING

      Engaged Employer

      ING reviews

      4.1

      81% would recommend to a friend

      (3,828 total reviews)
      avatar

      Steven van Rijswijk

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      ING has an employee rating of 4.1 out of 5 stars, based on 3,828 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Nov 13, 2012

      It has it's ups and downs.

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ING is a challenging, dynamic environment that can give you exposure to many technologies and people. There's been developing opportunity for growth and there's a potential for it in the future, seemingly.

      Cons

      In the last several years, the environment has begun to feel unsettled. Communication from the top down is sporadic and weak at times and does not always address the greater concerns of the internal work force.

      2.0
      Nov 5, 2012

      Micromanagement on a level you've never seen before.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training for the Series 6 is excellent; the instructors are very helpful and knowledgeable. The Windsor building is relatively new, and the cafeteria is pretty good although expensive. You get a good chunk of PTO to start out with, although you will rarely get the approval to take it. There's plenty of parking and it's free.

      Cons

      The ING Call Center is the most hostile work environment I've ever experienced. There is no support from supervisors, who actually encourage the "sink or swim" office mentality. Reps are expected to make referrals and push sales for no incentive or commission. The obsession with call metrics is disturbing- supervisors monitor every email you send, every minute spent in the restroom, every moment you spend off the phone will be questioned.

      3.0
      Nov 1, 2012

      Overall, an interesting place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and work life balance

      Cons

      Lack of stability due to separation from Netherlands.

      Viewing 3592 - 3594 of 3,828 Reviews
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      ReviewsING reviews

      Glassdoor has 6,721 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.