ING reviews

4.1

81% would recommend to a friend

(3,828 total reviews)
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Steven van Rijswijk

87% approve of CEO

71% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,828 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 2, 2013

Bad training, low pay, long hours, short breaks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

no contract, health insurance/benefits are available

Cons

very poor training, very little support, low pay

2.0
Feb 1, 2013
Recommend
CEO approval
Business Outlook

Pros

ING-Direct UK was a fun place to work. When something went wrong, everyone worked hard to resolve the problem. Some exceptionally gifted employees. Colleagues would also meet outside of work and there was a sense of togetherness.

Cons

Pay was very poor compared to the average salaries in the southern region. The majority of managers are not capable of doing their job - a clear case of the longer you stay there and brown nose, eventually you will make it to management.

2.0
Jan 27, 2013
Recommend
CEO approval
Business Outlook

Pros

The top advisors in this firm are in their mid-20s and earn roughly $200k, so there is definitely income potential for the right people with the right connections. Management is very supportive, and they give you a lot of independence. This organization just started in 2008, so it is still growing and there will likely be opportunities for upward mobility.

Cons

Your expenses as a new advisor out of college will likely exceed your income for a long time. This position is 100% commission based. First you pay for books to take the tests. Every weekend you will travel to table events, sometimes a few hours away, to solicit people to grow your business. You do not get paid until you earn $4000 in commissions, so a lot of new advisors spend up to 6 months working before even receiving a dime. If you have strong relationships with wealthy people, you could earn a very nice living (some have made over $100k their first year). However, most college grads do not have those connections and it is very difficult to build a strong client base when you're 22 years old soliciting pre-retirees at random events. You will also pay $225 a month in rent, and after your first year you are responsible for renewing your licenses, which costs a few thousand dollars. So all in all, you are going to have up to $10,000 in excess expenses that would not otherwise exist in a salaried position. If you decide to quit, you will have to pay ING back for sponsoring your licensing. They will tell you that an "under-performing" advisor makes $70k their first year by picking up roughly 30 clients. You are supposed to sell one retirement plan per week, or 52 per year. The top salesperson in Philadelphia sold just over 30, whereas most others barely sold ten. Again, the top guys are making a few hundred thousand, which is awesome, but most are lucky to make $30-$40k. My advice for most college grads would be to stay away from this position straight out of college. If you are interested in being an investment advisor, it makes more sense to get into the career later in life. Strangers are rarely going to allow 22 year olds to manage hundreds of thousands of their saved dollars. If, however, you do happen to have a good network of wealthy people to solicit, this career could be very lucrative.

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