Does ING pay their employees well?

According to anonymously submitted Glassdoor reviews, ING employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ING. This rating has been stable over the past 12 months.

How satisfied are employees working at ING?

81% of ING employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ING 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at ING?

Intern (174) , Software Engineer (170) , Analyst (158) , KYC Analyst (112) , Internship (91) , Business Analyst (84) , Customer Journey Expert (83) , Associate (76) , Devops Engineer (75) , Senior Software Engineer (72) , Product Owner (60) , Vice President (60) , Data Scientist (49) , Director (49) , Manager (49)

What are the pros of working at ING according to real employee reviews?

"Good work life balance and quality of work" ((in 393 reviews)); "Good enrionmenta and firendly culture" ((in 325 reviews)); "Nice people and quite progressive" ((in 259 reviews)); "Very supportive and also good benefits if you get a permanent contract" ((in 235 reviews)); "Above average salary and good benefits" ((in 216 reviews))

What are the cons of working at ING according to real employee reviews?

"Management are poor and would prefer standing and chatting in the smokers area than helping their staff." ((in 171 reviews)); "Stress sometimes, good and bad managers." ((in 63 reviews)); "no flexible working hours" ((in 30 reviews)); "Lack of direction from senior management and detrimental structural changes" ((in 27 reviews)); "Too many (mediocre) managers; limited career opportunities; lots of politics" ((in 26 reviews))

What are employees saying about ING layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ING layoffs and their outlook for job security at ING in 2026.

What are the top reviewed ING locations?

Milano , Roma , Itala , Palermo , Torino , Napoli , Salerno , Milazzo , Padova , Latina

ING reviews

4.1

81% would recommend to a friend

(3,828 total reviews)

Steven van Rijswijk

87% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ING has an employee rating of 4.1 out of 5 stars, based on 3,828 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanza industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Apr 1, 2014

From great culture to a cube slave

Customer contact representative

Recommend

CEO approval

Business Outlook

Pros

Originally get opportunity for personal growth. Over last year there has been decline in personal career development. They have gone public and will be transitioning to VOYA. Since the transition there have been increased bonuses, but a rearrangement of executives,

Cons

Large number of outsourcing basic and lower level jobs. This often causes you to research and have more contacts in order to get something done correctly. Not a huge issue for seasoned employees, but unless you have personal contacts you are often stuck escalating issues or working long frustrating hours to correct issues. Reactive and not proactive. Often short sited and last to contribute funds to service. Pay is low compared to other companies.

3.0

Mar 26, 2014

Started Great, Soured Toward End

Wfm specialist

Recommend

CEO approval

Business Outlook

Pros

Great team, great interdepartmental collaboration, PTO was phenomenal (20 days a year starting!).

Cons

Leadership changed, intense focus on profit at the cost of customer service, outsourcing, and a lot of direction-changing

3.0

Mar 26, 2014

8 months

Bank officer

Recommend

CEO approval

Business Outlook

Pros

very professional environment. customer oriented

Cons

very low salarie compared with the amount of work

Viewing 3535 - 3537 of 3,828 Reviews

Jobs at ING

Customer Contact Center - Private Banking - Cat. Prot. (L. 68/99)

Milano

View job

Business Analyst Business Banking Digital Channels & Onboarding

International Talent Program - CIO

Digital Marketing Specialist

Business Analyst Digital

Milano

View job

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From great culture to a cube slave

Started Great, Soured Toward End

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