Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews
1.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good comprehensive benefits program available to all staff

Cons

The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door. There is a diversity problem as well where POC are working the lowest paid jobs, and the higher ups are almost exclusively straight white men. Disorganized upper management creates an array of communication problems, lack of development opportunities, and the inability to improve on faulty structures in place. Nothing can ever get done properly due to poor leadership, particularly in the restaurant sector (marketing is a close second due to incompetent staff), and there is no consideration for overworked/underpaid staff. Poorly performing staff with seniority are given priority over ambitious and hard-working staff, who often quit to go work elsewhere to develop their skills. Eataly Toronto is where talent goes to die, do not work here.

1.0
Oct 25, 2019

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Although that is only for the person working there. They do not discount having a dependent or spouse

Cons

Eataly has been going downhill for quite some time. I personally should have jumped ship a while back. They will make it very factual that you are expendable. If you’re reading this and thinking about applying please trust me it’s not worth your time. It is absolute chaos in the way it is run and management is clueless. I have vast experience and expertise of the restaurant industry and this place is the worst by far.

1.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

the food is pretty good. a good name to put on ones resume on the way to another better job.

Cons

low wages all across the board. no job security. benefits and salaries to store employees are substantially inferior to corporate employees. preferential treatment to Italian employees. minimal promotion of females to key positions. highly stressful work environment .

Viewing 25 - 27 of 754 Reviews

Glassdoor has 988 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.