Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews
3.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Money, Moderate Hours, Hard working Servers, Cooks , Backwaiters.

Cons

Poor training for host; they are often young and don't know how to rotate tables well. Restaurant is often short staffed (especially at lunch) and then managers wonder why there are bad yelp reviews (Hint: Too few servers + huge/ unfairly portioned sections (thanks tip pool!!) + too few poorly trained managers = UNHAPPY GUEST). Restaurant is also often out of multiple beverages at a time as well as supplies. The family meal is decent but its truly a coin flip if its gonna be good or make you sick.

1.0
Jun 16, 2019

Terrible Management/Sanitation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None None None None None

Cons

Bad Sanitation incompetent management BAD

1.0
Jan 6, 2018

Does not care about employees at any level

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to shop for interesting and fresh food finds. As an employee, you get 25% off of your purchase. Free coffee for managers. 401K with match after 1 year of service (if you can last that long).

Cons

I really wanted the experience of working for Eataly to be positive despite being warned by previous employees. The only thing that really needs to be said about this place, is that they truly do not care about employees. The pay is very low. Most people hired from outside are offered below their current salary with empty promises of moving up or receiving a raise. HR is actively working against hourly employees in favor of staying on management's good side. I have never worked for a more incompetent team of people than those at Eataly. And I am talking about the people at the top of the organization and the upper management at the store level. Policies are written to protect the company from employees (who are really just trying to be treated fairly). Turnover is sky high and no one seems to care enough to ask why. Any hourly employee that goes to upper management or HR with a concern will instantly have a target put on their back. Anyone calling out sick or using their PTO is looked at as a problem. Anyone that wants things to improve and has ideas on how to do that, is considered a problem. The only people that can be successful at Eataly are people that don't have a life and people that only care about money (bonus points if you're Italian). Even if you do find some amount of success at Eataly, they will eventually take advantage of you. Best to just steer clear.

Viewing 28 - 30 of 754 Reviews

Glassdoor has 988 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.