Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 49 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "you have a lot of great coworkers" ((in 31 reviews)); "Great team and brand integrity." ((in 13 reviews)); "Good work environment and" ((in 9 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Very low tips + low pay" ((in 34 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 33 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Aug 3, 2022

Eataly 2022

Qsr leader

Recommend

CEO approval

Business Outlook

Pros

The job isn’t hard at all. Especially if you’re working as a team.

Cons

You get a 25% discount. Which is nothing. A cookie/cake is 5.40 excluding tax. Your discount after taxes brings your total to 5.14. It’s honestly WACK. I think eataly makes more money from its employees buying the things than actual customers.

5.0

Aug 2, 2022

Good money - Good company culture.

Server

Recommend

CEO approval

Business Outlook

Pros

Working at Eataly is great money-wise because there is always foot traffic so the tips [almost] never lack. Your ability to move up will depend on (not just a great track record --never be late --be respectful) but also good relationship with managers. So that can be a very slow process.

Cons

Most of the time they'd rather hire out than use their current staff to promote. That can create a lot of turmoil within workers. Sub groups form, resentment and a lot of unnecessary conflict. Italians are better looked at than others.

2.0

Jul 17, 2022

Good benefits low pay

Barista

Recommend

CEO approval

Business Outlook

Pros

Free lunch / dinner usually with common subscriptions for food restrictions Good benefits for full time employees Employee discount

Cons

Very low tips + low pay Absolutely no management on the floor

Viewing 208 - 210 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Cameriere/a di Sala - A chiamata

Barista - Part time 24h

Eataly

Eataly reviews

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Eataly 2022

Good money - Good company culture.

Good benefits low pay

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