Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 46 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 93 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

1.0

Dec 9, 2023

Giant faceless corporation like McDonald's or Tim Hortons

Sous chef

Recommend

CEO approval

Business Outlook

Pros

As a line cook; tipout 300% higher than average (must suck to be a server)

Cons

Literally every aspect of the operation, most especially the hilarious amount of senior management who do Literally nothing, seriously, they could go on permanent vacation and it would not impact the business in anyway, they don't know anything about the business's they are supposed to be responsible for.

2.0

Oct 11, 2023

Stay away

Finance team member

Recommend

CEO approval

Business Outlook

Pros

Exposure to lots of different business practices

Cons

When one of your senior accounting people is a failed English professor, you will have serious issues

2.0

Oct 10, 2023

great coworkers, terrible management (it is a restaurant job)

Server

Recommend

CEO approval

Business Outlook

Pros

if you interview as a server, ask to be put at pastaio, it is extremely busy but you are very well paid, management is much more willing to be flexible with you. (Terra and Pizza Pasta servers make about the same $800/wk, but working at Pastaio always made my checks look better)

Cons

Management willingly stifles your ability to make money, HR is complacent as well as the Owner. I worked at Terra and consistently never had enough cutlery/glassware to do my job as my bosses wanted me to.

Viewing 169 - 171 of 754 Reviews

Jobs at Eataly

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

Addetto/a Allestimento | A chiamata

Italy

View job

Cameriere/a di Sala - A chiamata

Addetto/a Casse - Part Time 24h

Eataly

Eataly reviews

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Giant faceless corporation like McDonald's or Tim Hortons

Stay away

great coworkers, terrible management (it is a restaurant job)

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