Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 49 reviews)); "You are well paid and the benefits are great" ((in 40 reviews)); "you have a lot of great coworkers" ((in 34 reviews)); "Friendly Staff, In" ((in 15 reviews)); "Good work environment and" ((in 13 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 99 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 34 reviews)); "Very low tips + low pay" ((in 30 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

2.0

Dec 19, 2024

Good then bad

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Initially, great benefits until another company bought it out.

Cons

If you are not Italian, you WILL NOT be promoted beyond a certain point, you will NEVER be considered for a position above floor management if you aren't

4.0

Mar 31, 2024

Decent working environment

Sous chef

Recommend

CEO approval

Business Outlook

Pros

Things done the correct way in the kitchens

Cons

Low pay and high turnover. Very few people stay for more than a year

1.0

Feb 21, 2024

Upper management including Retail GM are the worse management I've seen in my carrer.

Grocery associate

Recommend

CEO approval

Business Outlook

Pros

Fun job good coworkers and location

Cons

Upper management is lazy and lost. Has no direction and will throw anyone under the bus to keep her job. She's fired 90 percent of management under her and continues to not show leadership when asked for advice or anything at all period. Walks around looking for anything to fire team mates and management. Makes this place very difficult to continue to be happy in.

Viewing 76 - 78 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Allestimento

Barista - Part time/Full Time

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Eataly

Eataly reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good then bad

Decent working environment

Upper management including Retail GM are the worse management I've seen in my carrer.

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