Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

31% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 37 reviews)); "Good work environment and" ((in 13 reviews)); "Friendly Staff, In" ((in 13 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 101 reviews)); "Very low tips + low pay" ((in 34 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 32 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

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Eataly

Eataly reviews

2.9

31% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.7

Career opportunities

2.6

Work/Life balance

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

754 reviews

4.0

Jan 9, 2016

Barista

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learning environment, training and education of products. Employee discount, benefits and vacation time. Flexible shifts. Free staff meal and uniform. Team work environment

Cons

Very very busy place to work. Cheap tippers. High turnover of entry level staff. Will work weekends and holidays for sure. Lifting and moving heavy items.

3.0

Dec 22, 2015

Fun culture, but limited opportunities to move up

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you're interested in food or Italian culture, it's a great environment for learning about the different traditions and cuisines and trying the products. There's a strong educational component for retail and corporate employers, and the office setting is pleasantly informal.

Cons

For whatever reason, long tenured employees are not valued for their experience and the compensation does not begin to match the effort and value the strongest employees bring to their roles. This seems to happen at every level, from entry level to management, so there's not much incentive to grow within a role unless you're gunning for a promotion when a spot opens somewhere.

4.0

Oct 19, 2015

If you love customer service this is a place to work

Line cook

Recommend

CEO approval

Business Outlook

Pros

You can learn a lot about Italian cooking and styles

Cons

Sometimes it can new overwhelming with the customers and tourist

Viewing 733 - 735 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Addetto/a Allestimento | Full-Time

Restaurant Manager - North America

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

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Eataly

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Barista

Fun culture, but limited opportunities to move up

If you love customer service this is a place to work

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