Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9) , Qsr Associate (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 49 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 37 reviews)); "Good work environment and" ((in 13 reviews)); "Friendly Staff, In" ((in 13 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 101 reviews)); "Very low tips + low pay" ((in 34 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 32 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

5.0

Sep 4, 2016

Great job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Alot to learn here and surrounded by talented chefs. Most authentic environment I've ever worked in.

Cons

I have nothing bad to say about this place

3.0

Aug 6, 2016

It's an okay place to work.

Server

Recommend

CEO approval

Business Outlook

Pros

It's a good place to learn about Italian food and wine. Easy comfterble on uniform policy.

Cons

Your donkey kissing abilities must be impeccable.

Eataly Response

Thank you for your kind works about our management team! Eataly's success is directly linked to the positive interactions between our team and our guests. Our goal is to have our customers for a lifetime. The easiest means to that end is to offer the best food and drink, as well as the best environment in which to discover and expand their tastes.

3.0

Jun 18, 2016

Host

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working in fast paced restaurant, learned to deal with all types of people. Co-workers feel like your second family.

Cons

Tourist Trap Place is to confusing or many customers Pay is very low for New York City Very high turnover.. especially mangers

Viewing 718 - 720 of 754 Reviews

Jobs at Eataly

Cameriere/a di Sala - Part Time 18h

Addetto/a Allestimento | Full-Time

Restaurant Manager - North America

Cameriere/a di Sala - Part Time 24h

Barista - Part time/Full Time

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Great job

It's an okay place to work.

Host

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