It's an okay place to work. - Server Eataly Employee Review

3.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a good place to learn about Italian food and wine. Easy comfterble on uniform policy.

Cons

Your donkey kissing abilities must be impeccable.

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Eataly Response
9y
Thank you for your kind works about our management team! Eataly's success is directly linked to the positive interactions between our team and our guests. Our goal is to have our customers for a lifetime. The easiest means to that end is to offer the best food and drink, as well as the best environment in which to discover and expand their tastes.

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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