Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 45 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "1) Good pay and tips" ((in 35 reviews)); "Nothing I can think of except some nice coworkers" ((in 29 reviews)); "Great Culture if you love all things Italian" ((in 24 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 36 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Salary is low" ((in 16 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

754 reviews

5.0

Jan 29, 2021

Great atmosphere

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Met wonderful employees. I learned a lot about Italian food and wines and felt very supported by fellow servers. All servers are willing to help each other. I worked at the rooftop restaurant, Terra, which was a beautiful environment to work in each day.

Cons

Lack of communication between managers and employees occasionally. You deal with a lot of old money rich LA types, so be warned because they can be snobby and needy.

2.0

Jan 26, 2021

Great coworkers, poor upper management

Food prep

Recommend

CEO approval

Business Outlook

Pros

Discount on food, health benefits, amazing colleagues

Cons

A lot of secrecy from the management, and carefully worded lies. You feel in the dark until decisions are made, and they're not usually in the interest of the employee. Become quite corporate.

3.0

Jan 25, 2021

Consistent business, not much room for growth

Barista

Recommend

CEO approval

Business Outlook

Pros

Pay is decent plenty of manager support

Cons

Not much promotion laying off leadership/high level positions frequently turnover call-outs

Viewing 643 - 645 of 754 Reviews

Jobs at Eataly

Barista - Part time/Full Time

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Addetto/a Lavaggio | a chiamata

Restaurant Manager - North America

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Eataly

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Great atmosphere

Great coworkers, poor upper management

Consistent business, not much room for growth

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