Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 44 reviews)); "Good benefits for full time employees" ((in 39 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Good work environment and" ((in 12 reviews)); "Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (754 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

1.0

Jan 18, 2020

Toxic work environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Time go by quickly because your so busy

Cons

The managers on the floor treat employees like slaves , you can’t even take a bathroom break without a scolding . Brutal work conditions . Physically demanding long hours , no sense of community . Unpaid lunch breaks where you are meant to have a family meal . Rarely see food in lunch room and when you do it’s the stuff they want to throw out . Surprised I didn’t get food poisoning

1.0

Mar 4, 2019

Bad work culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good products, decent employee discount

Cons

Bad communication No teamwork Awful employee meal(don't eat here)

1.0

Jan 11, 2019

GUEST RELATIONS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

absolutley nothing, place is a complete trash can but the people who work there are great

Cons

everything, from management to ceo

Viewing 58 - 60 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Eataly

Eataly reviews

Company ratings over time

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Reviews by job title

Toxic work environment

Bad work culture

GUEST RELATIONS

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