Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 44 reviews)); "Good benefits for full time employees" ((in 39 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Good work environment and" ((in 12 reviews)); "Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly" ((in 12 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

754 reviews

2.0

Apr 6, 2022

Awful leadership

Market lead and bartender

Recommend

CEO approval

Business Outlook

Pros

It can be fun for some people to learn about unique, authentic products from another culture. In most areas of the world the company will succeed because most people go crazy for Italian made products.

Cons

The company is run in a very pitiful manner. You never want to work under an Italian, they can not control their emotions, are extremely unprofessional and will disrespect you in every way. The non-Italians aren't much better. They do not look much at leadership experience before they hire someone in a leadership role.

3.0

Apr 7, 2021

Good, but...

Floor manager

Recommend

CEO approval

Business Outlook

Pros

So much food and wine education, great guest relations

Cons

Boys club for sure, hard to be a women and feel involved

1.0

Mar 4, 2020

Horrible Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*location *location *discounted gym membership *can grocery shop before leaving work

Cons

* have never worked in a place where staff are miserable as they are here, across all departments * management promised the world to everyone to get them to sign employment contracts and has not made good on anything *below industry wages *hours always getting cut, staff expected to work harder with less *revolving door - terrible turn over *inexperienced managers *unpaid breaks and only one 30 mins break when scheduled 10-12 hours *no room for growth, all Eataly needs is large numbers of semi competent grunt workers , don't believe anything else when interviewing with them. They will say anything to get you to accept the job

Viewing 55 - 57 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Eataly

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Awful leadership

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