Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 45 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "1) Good pay and tips" ((in 35 reviews)); "Nothing I can think of except some nice coworkers" ((in 29 reviews)); "Great Culture if you love all things Italian" ((in 24 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 96 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 36 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Salary is low" ((in 16 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

5.0

Nov 14, 2019

Amazing Company that's only getting better

Management

Recommend

CEO approval

Business Outlook

Pros

Highly passionate team!!! I've worked in the Hospitality/Retail industry for almost 20 years and have never worked for a company that does as much for their employees at every level that Eataly does. Growing company with lots of opportunity for those who want it and work for it.

Cons

Every company has its opportunities. New employee onboarding and training could be better.

1.0

Nov 1, 2019

Stay away

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Great concept. Great location. Met some awesome people there.

Cons

Way more cons than pros. They say great thing to hire you, then forget about it. Really long hours, they do not care about hospitality, to advance to a new role you need to have an Italian last name or speak Italian. They don’t pay well. Really condescending upper management. Talented people are pushed out. Family meal is gross. Not even free coffee for staff, you need to pay for everything.

1.0

Oct 25, 2019

Sinking Ship

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are good. Although that is only for the person working there. They do not discount having a dependent or spouse

Cons

Eataly has been going downhill for quite some time. I personally should have jumped ship a while back. They will make it very factual that you are expendable. If you’re reading this and thinking about applying please trust me it’s not worth your time. It is absolute chaos in the way it is run and management is clueless. I have vast experience and expertise of the restaurant industry and this place is the worst by far.

Viewing 565 - 567 of 754 Reviews

Jobs at Eataly

Barista - Part time/Full Time

Addetto/a Allestimento | A chiamata

Cameriere/a di Sala - A chiamata

Restaurant Manager - North America

Addetto/a Lavaggio | a chiamata

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Amazing Company that's only getting better

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