Stay away - Floor Manager Eataly Employee Review

1.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Great concept. Great location. Met some awesome people there.

Cons

Way more cons than pros. They say great thing to hire you, then forget about it. Really long hours, they do not care about hospitality, to advance to a new role you need to have an Italian last name or speak Italian. They don’t pay well. Really condescending upper management. Talented people are pushed out. Family meal is gross. Not even free coffee for staff, you need to pay for everything.

Explore other reviews about Eataly

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and fun experience

Cons

Scheduling difficulties, and no weekends off.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Cons

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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