In every level of management nepotism and manipulation was the name of the game. Staff was constantly misled about workers rights, tax information, wage information and shift information by HR and management.
Many staff complained about racism in the work place. Staff were mistreated based on their race by kitchen managers.
Paychecks were continually incorrect for certain staff as if intentionally. If your not awake you'll get burned!
The overall environment was negative, toxic, and very unforgiving. The pandemic provided Eataly an opportunity to downsize (let's be honest, get rid of) the staff they no longer "needed."
"Layoffs weren't' permanent and were temporary," was stipulated to most staff. Upper management and HR gave staff a false sense of hope about their futures with Eataly. Some honesty and transparency would have been the ethical thing to do.
Working at Eataly was like joining a race to the bottom.