Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 44 reviews)); "You are well paid and the benefits are great" ((in 39 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Very low tips + low pay" ((in 36 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 32 reviews)); "Long hours and often understaffed." ((in 24 reviews)); "Salary is low" ((in 17 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Reviews by job title

754 reviews

3.0

Jul 29, 2020

Could be great but...

Guest service associate

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, benefits, employee discount on delicious food

Cons

Stated mission and reality don't match, huge gap in treatment of customers and employees, inconsistent management--some truly great, some pretty incompetent. Lack of vision from leadership.

1.0

Jul 7, 2020

No Structure

Manager

Recommend

CEO approval

Business Outlook

Pros

Learning about Italian food and wine

Cons

No structure, long hours, bad leadership

4.0

Jun 24, 2020

Solid, as sales jobs go

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly staff & coworkers, fun environment, decent pay & benefits for the job

Cons

Inconsistent shift times that make it impossible to schedule time with friends or activities outside of work.

Viewing 544 - 546 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Barista - Part time/Full Time

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Addetto/a Casse - Part Time 24h

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Could be great but...

No Structure

Solid, as sales jobs go

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