It's not employment. It's exploitation. - Sous Chef Eataly Employee Review

1.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Standard benefit package you pay for.

Cons

In every level of management nepotism and manipulation was the name of the game. Staff was constantly misled about workers rights, tax information, wage information and shift information by HR and management. Many staff complained about racism in the work place. Staff were mistreated based on their race by kitchen managers. Paychecks were continually incorrect for certain staff as if intentionally. If your not awake you'll get burned! The overall environment was negative, toxic, and very unforgiving. The pandemic provided Eataly an opportunity to downsize (let's be honest, get rid of) the staff they no longer "needed." "Layoffs weren't' permanent and were temporary," was stipulated to most staff. Upper management and HR gave staff a false sense of hope about their futures with Eataly. Some honesty and transparency would have been the ethical thing to do. Working at Eataly was like joining a race to the bottom.

Explore other reviews about Eataly

5.0
Apr 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great food and perks. Many opportunities to grow in different locations.

Cons

More opportunities to grow for employee perks

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing managers who listen and care for their employees

Cons

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

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