Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 47 reviews)); "You are well paid and the benefits are great" ((in 39 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "No communication with the manager for weeks" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

Milano , Roma , Torino , Trieste , Firenze , Genova , Piacenza , Verona , Bari , Monticello d'Alba , Pinerolo , Bologna

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

754 reviews

2.0

Feb 28, 2013

Start at the bottom...you'll stay at the bottom

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing food at all of the restaurants.

Cons

-No room for advancement. You will continuously be overlooked for promotions. -Low pay, long hours

1.0

Oct 12, 2023

It’s bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A reasonably paying business to work for with okay benefits and some managers who genuinely care

Cons

Rampant bigotry and homophobia amongst staff which is completely uncontested by management. Improvement is definitely possible but the entire business would need to take a long, hard look at what they value and what they want to encourage

1.0

Aug 29, 2023

This company destroyed my mental health.

Grocery manager

Recommend

CEO approval

Business Outlook

Pros

A place of great learning. In the worst possible ways.

Cons

Partial and biased managers. Passive aggressive staff. Lack of transparency in decisions. Oppressive management The climate in the company is bad.

Viewing 49 - 51 of 754 Reviews

Jobs at Eataly

Addetto/a Allestimento | A chiamata

Restaurant Manager - North America

Cameriere/a di Sala - A chiamata

Addetto/a Allestimento

Barista - Part time/Full Time

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Eataly

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Start at the bottom...you'll stay at the bottom

It’s bad

This company destroyed my mental health.

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