Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 626 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 523 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 521 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 361 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 480 reviews)); "Bad managers are very bad" ((in 252 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "• Blatant Favoritism within the office" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Jun 1, 2023

Excellent job with an excellent team

Account manager

Recommend

CEO approval

Business Outlook

Pros

Teamwork Management Benefits Work flexibility

Cons

Ease of work Job complexity

5.0

Apr 17, 2023

Proud of Booking.com

Account manager

Recommend

CEO approval

Business Outlook

Pros

- International company - lots of benefit - flexibility and work from home/office - personal and professional opportunities to grow - dynamic environment

Cons

No cons at the moment

Booking.com Response

Thank you for sharing your perspective. It is great to see that you are enjoying your time at Booking.com, and that your experience so far has been educational and rewarding. The Booking.com team

5.0

Apr 17, 2023

Fast & Fabulous

Market team manager

Recommend

CEO approval

Business Outlook

Pros

The heart of Booking.com is a constant evolution, new tools are constantly released, new ways of working are tested, there is no limit to what we can learn from each other and what we can still learn by the massive amount of resources provided by the Company. If you are looking for a dynamic workplace Booking.com will fit perfect for you !

Cons

Time runs too fast considering the impressive number of opportunities, initiatives, learning path we can have access to !

Booking.com Response

Thank you for your review. It’s great to see that your time with Booking.com has been a great one, and that you appreciate the work environment provided. Your perspective is a confirmation that we’re heading in the right direction. We’re always developing and looking for ways to improve further. Thanks again, and we hope that you’ll stay onboard with Booking.com for years to come! The Booking.com team

Viewing 34 - 36 of 7,592 Reviews

Jobs at Booking.com

Product Manager - BDX IAM

Stati Uniti d'America

$171K - $190K /yr

(Employer provided)

View job

Account Executive - San Francisco