Booking.com reviews

4.1

80% would recommend to a friend

(7,591 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,591 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great campus, good compensation, diversity & inclusion,

Cons

Lack of Strategic Vision: Executive leadership frequently abandons long-term planning to chase the latest industry trends, creating whiplash and competing priorities across the organization. Zero Accountability: Leadership failures go unaddressed, while the resulting operational friction falls on the wider team. Bureaucratic Bottlenecks: Post-restructuring, the culture has become incredibly slow. Even minor decisions require senior-level approval, stalling progress due to leadership's limited availability. Unsupported Middle Management: Managers are caught in the middle without the tools or authority necessary to navigate the severe disconnect between senior management and individual contributors.

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Glassdoor has 9,134 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.