I applied online. The process took 3 weeks. I interviewed at Vodafone (Newbury, England) in Feb 2018
Interview
The interview process was the most relaxed I have ever experienced. Firstly, you are given a little presentation about the company, the job and its benefits. The recruitment lady was extremely helpful, and generally really sweet. They reassure you and give you breaks between every exercise.
Then there was the group assessment where you are required to read a document for 20 minutes, then have another 20 minutes to discuss your opinions on it and 5 minutes to conclude. You can offer to the be time keeper and keep everyone on track so you don't overrun. Get everyone involved; if you see, say, John being quiet, asking 'what do you think John?' will help them feel more involved and it also puts you in the good light.
The assessors were so lovely- you barely feel their presence.
After this, some of the group got split up- some did the presentation and some did the personal 1-1 interview.
The presentation, which you get to prep for a week in advance, and lasts 10 minutes, with 10 minutes of questions. The questions were predictable, in terms of what was on the brief for the presentation. There was also a personal question in there too!
The interview was really lovely actually. The questions were tricky in terms of how they were phrased but the person who was interviewing me was really nice, and helped to simplify the questions for me if I seemed a bit stumped.
Interview questions [3]
Question 1
Describe a time when you had to help someone to transition to a change.
Hi and thank you for taking the time to provide feedback to us. It's great to hear you've found the interview process very relaxed and that people friendly! All the best for your new career at Vodafone!
I applied online. The process took 3 months. I interviewed at Vodafone (Newbury, England) in Feb 2018
Interview
Started with a video interview and aptitude tests, around 24 questions in 20 minutes. Then the assessment centre, which involved a group discussion, a 1 to 1 interview and a 1 to 1 presentation.
Interview questions [2]
Question 1
Can you describe a time where you experienced excellent customer service and how have you taken the things you experienced and applied them
Hi and thanks for your comment and many thanks for providing some feedback! We are very happy to see you had a positive experience and we'd like to take this occasion to wish you all the best for your future career at Vodafone.
I applied through an employee referral. The process took 4 weeks. I interviewed at Vodafone (Newbury, England) in Feb 2018
Interview
Interview process was very relaxed, started a bit late but moved on quickly. Started with a group assessment where we had to read . brief for 20minutes and discuss it with some questions as guidelines, this was followed by a 1-1 interview which was competency based. After this was the presentation, member of staff who interviewed me had only been at the company for a year, he grilled me on answers that were already in the presentation.
Overall a very good experience, definitely one of the best companies out there to work for.
Interview questions [1]
Question 1
Tell us about a time you received bad customer experience
Hi and thanks for this review! We are very happy to hear you overall had a very good experience and that you consider Vodafone one of the best companies out there to work for! We wish you good luck for your future career.
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