Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
167 interviews
Viewing 141 - 145 of 167 Interviews
Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Accenture (Makati City) in Jan 2018
Interview
Easy and fast.
Interview was informal.
Exam was a bit hard.
They will test your phone skills.
There is an English test.
Abstract test.
They will gave me test about email process.
The process took 2 weeks. I interviewed at Accenture (Manila, )
Interview
Very dissatisfying and dreadful candidate experience at the Recruitment Hub (Philippines). The one who pre-screens the resume (the girl who asks for how long BPO/Non BPO experience) was rude, undiplomatic and rolls her eyes at you if she perceives that you’re not qualified for the role.
Few people were applying that time, but will make you wait for more than 5 hours for a 15 minute interview.
Contacted immediately for over the phone questionnaire which I passed to get a phone interview the next day. Everything was fantastic except the start date wasn't an option for me so I missed out.