Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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one day interview process with multiple level of managers and human resources representative that were basically the same format and questions and were repetitive in nature but easy to answer and get to an offer on the spot that i declined due to low pay
I applied in-person. I interviewed at Accenture in Mar 2019
Interview
Good. It was a good experience and a pleasure to be interviewed by the company. I had so much fun and I realize my lapses and such. I will work on my interview answers and apply again someday.
I applied online. I interviewed at Accenture in Nov 2020
Interview
They asked generic questions (personal, educational and work background), and some random questions about how you interact and react to people. You just have to explain it in a confident way.