Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 92 reviews)); "most staff are friendly" ((in 54 reviews)); "Money and benefit was good." ((in 47 reviews)); "Great team and energy to work in" ((in 39 reviews)); "Good Training" ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 113 reviews)); "Poor management and organisation set up" ((in 112 reviews)); "Long hours and the pay doesn’t make up for it" ((in 79 reviews)); "Low Salary and rota shifts." ((in 39 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,226 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 27, 2017

Worst company in the world

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great PTs and Group Exercise timetable

Cons

Too many to mention but GM having an affair with SM not helpful in the least ...

Virgin Active Response

Thank you for taking the time to leave your review. It’s a shame you didn’t have a great experience with us, although it’s great to hear your positive comments about our PT’s and Group Exercise timetable. If you would be willing to talk to me about this further please email peoplehub@virginactive.co.uk. Thank you. Radha.

4.0

Jul 13, 2017

Stable to work for

Service manager

Recommend

CEO approval

Business Outlook

Pros

Offered consistent work and plenty of opportunities to progress and change departments.

Cons

I wouldn't say there were cons, just a company looking to be a prestige health club, focusing on appearances, which is fair enough. Plenty of checks and cleaning involved.

Virgin Active Response

Wow! 4 star review. Thanks for that. It’s so good to hear that in your short time of employment you had opportunities to grow, learn and develop. This is exactly what we like to promote within. Thank you, Radha.

3.0

Jul 2, 2017

Good gym, terrible management

Front of house

Recommend

CEO approval

Business Outlook

Pros

Lovely club members, great equipment, amazing facilities, good benefits

Cons

Worst management and staff I have ever worked with, from unfair decisions to discrimination towards certain staff members, absolutely appulling

Virgin Active Response

Thank you for your review, it’s great to hear your thoughts on what you enjoyed about working at Virgin Active and where we can do better. I’m pleased to hear you recommend us, but would really like to get more details on your thoughts around Management. This isn’t typical, so I’m concerned about your experiences and would like to know more so we can look into it further. If you would be willing to have a confidential discussion, please do email me FAO Radha at peoplehub@virginactive.co.uk and we can arrange to speak in more detail. All the best with the future, Radha.

Viewing 139 - 141 of 1,226 Reviews

Jobs at Virgin Active

Istruttore Fitness Sala Pesi / Attrezzi - Palermo

Palermo

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Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Addetto/a Commerciale e Assistenza Clienti - Torino Le Gru

Grugliasco

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Addetto/a Commerciale e Assistenza Clienti - ROMA

Lazio

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Istruttore Fitness Sala Pesi / Attrezzi - Napoli

Campania

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