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      Virgin Active

      Engaged Employer

      Virgin Active reviews

      3.4

      53% would recommend to a friend

      (1,226 total reviews)

      Dean Kowarski

      55% approve of CEO

      40% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Dec 27, 2017

      A positive experience that enabled me to gain experience in working with high profile clients at a renowned brand.

      Personal trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Virgin Active allows you to deliver innovative personal training sessions to clients with high end equipment. As well as developing your fitness teaching, customer service and management skills with regular personal development courses.

      Cons

      Commission based income from Personal training, with no basic salary. Low pay for workers that are not in management.

      avatar
      Virgin Active Response
      8y
      Happy New Year! Thank you so much for leaving your 4* comments. We really do appreciate it. Thank you so much for all of your hard work over the 5+ years at Virgin Active. I am so pleased to hear that you took advantage of the development system that we have in place and were able to deliver your business with the right tools. The pay system works on a tier system, the more sessions you deliver, the higher the hourly rate. This is also uncapped, so you can earn as much as you wish to work. Another great advantage that we have is; at Virgin Active we do not charge rent like a lot of our competitors. Thanks again, Radha.
      4.0
      Sep 30, 2017

      Great Culture, Low compensation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Virgin Active has a great culture of people as well as members. - Good club level management

      Cons

      - Low compensation - Work every single weekend - Low level of input from lower level workers - Strong - High staff turnover - Always short staffed and always increasing workload demands - Low level of opportunity for growth

      avatar
      Virgin Active Response
      8y
      Thank you so much for the 4* review! Also, thank you for your long service to the company. We certainly like to maintain the great culture of people and employees like you make that possible. We appreciate your opinions and will take your views on board. We are always looking to improve on things that we do. Many thanks, Radha.
      1.0
      Sep 14, 2017

      Not for everybody

      Membership consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lovely customers, loads of challenges, great training provided, growing friendship between departments and teams.

      Cons

      Sales manager pushing memberships consultant into illegal sales to hit their target, a lot of pressure and false promises from the management.

      avatar
      Virgin Active Response
      8y
      I really appreciate the time you have taken to leave your review. Its good to hear that you had good interaction with the Members, development within your role and enjoyed working in your teams in the 3 years you were employed with us. I would like to state that we do not condone "illegal Sales" and our staff are trained to sell with integrity at all times. I would like to take this opportunity to discuss this further if you wish to. Please contact me at peoplehub@virginactive.co.uk. Thank you, Radha.
      Viewing 136 - 138 of 1,226 Reviews
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      ReviewsVirgin Active reviews

      Glassdoor has 1,460 Virgin Active reviews submitted anonymously by Virgin Active employees. Read employee reviews and ratings on Glassdoor to decide if Virgin Active is right for you.