Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (105) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 93 reviews)); "most staff are friendly" ((in 55 reviews)); "Money and benefit was good." ((in 45 reviews)); "Great team and energy to work in" ((in 41 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"Poor management and organisation set up" ((in 114 reviews)); "They pay is low and there is very little pay rise" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 81 reviews)); "Low Salary and rota shifts." ((in 39 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

What are the top reviewed Virgin Active locations?

Milano , Roma , Genova , Firenze , Torino , Napoli , Catania , Palermo , Grugliasco , Brescia , Venezia , Salerno , Prato , Bologna , Casalecchio di Reno , Verona , Baranzate

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,227 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 25, 2019

Nice atmosohere

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Everyone was friendly, helpful, nice atmosphere.

Cons

Salary was quite low and it didnt seem like there is much room for improvement of it.

Virgin Active Response

Hi there, Thanks for taking the time to write a review, it's great to hear you enjoyed being part of the Virgin Active family. Thanks for your feedback, we regularly review our pay rates to ensure we're in line with the industry standard and cost of living but we will take on board your feedback. All the best, Jessica

3.0

May 22, 2019

Family like culture in the company.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great family culture as an entire company. Get to work out in the gym and try all workouts provided. with top-notch instructions and equipment

Cons

the pay is not fantastic and it's long hours and exhausting

Virgin Active Response

Hi there, Thanks for the review, we really appreciate you taking the time to do this. It's great to hear you used your membership and enjoyed working out in our clubs. All the best, Jessica

2.0

May 17, 2019

Very little respect for staff

Personal coach

Recommend

CEO approval

Business Outlook

Pros

Well known brand, Nice members Good facilities

Cons

Have to buy own uniforms Some line managers are extremely unprofessional, not only to staff but to members Low, often unachievable pay structure

Virgin Active Response

Hi there, Thank for taking the time to write a review and provide us with your feedback on your experience with us. We would really like to discuss this further with you, would you be able to contact our People Team on peoplehub@virginactive.co.uk and your details will be forwarded to our Head of People Services to look into further. Kind regards, Jessica

Viewing 967 - 969 of 1,227 Reviews

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