Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "most staff are friendly" ((in 54 reviews)); "Money and benefit was good." ((in 47 reviews)); "Great team and energy to work in" ((in 40 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 108 reviews)); "Poor management and organisation set up" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 79 reviews)); "Low Salary and rota shifts." ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

Skip to content Skip to footer

Notifications

Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 8, 2025

Average

General manager

Recommend

CEO approval

Business Outlook

Pros

Vitality Health care Reasonable salary compared with competition Investment into the UK clubs

Cons

Poor support functions Senior leadership disinterested in collaboration with club level teams Very poor structures and systems leading to innefficient completion of tasks

1.0

Sep 21, 2024

Not great..

Experience manager

Recommend

CEO approval

Business Outlook

Pros

Free membership for you and friend

Cons

Head office are shocking and the company no longer care.

1.0

Aug 23, 2024

terrible company

Experience consultant

Recommend

CEO approval

Business Outlook

Pros

great people, virgin discounts, free gym membership

Cons

poor pay, too many company changes, poor communication, head office constantly making mistakes to both members and staff, the commission structure is terrible, no incentive for good work, they promote flexibility but this is not true, you work on bank holidays, no social events, they promote their values but these values are not upheld

Viewing 40 - 42 of 1,225 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

View job

Personal Trainer - NAPOLI

Campania

View job

Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

View job

Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

View job

Assistente Bagnanti - Milano Vittorio Emanuele

Milano

View job