Does Virgin Active pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Active employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Active. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Virgin Active?

53% of Virgin Active employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Active 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Virgin Active?

Personal Trainer (143) , Lifeguard (104) , Sales Consultant (43) , Receptionist (42) , Membership Consultant (39) , Fitness Instructor (33) , Front Desk Receptionist (23) , General Manager (23) , Fitness Coach (21) , Front of House (20) , Certified Personal Trainer (17) , Experience Consultant (17) , Front of House Assistant (17) , Sales Manager (17) , Service Manager (17)

What are the pros of working at Virgin Active according to real employee reviews?

"Great people to work with and overall a very strong brand." ((in 90 reviews)); "most staff are friendly" ((in 54 reviews)); "Money and benefit was good." ((in 47 reviews)); "Great team and energy to work in" ((in 40 reviews)); "Overall good facilities (varies from club to club, but nowhere near premium companies like Equinox or Third Space)." ((in 30 reviews))

What are the cons of working at Virgin Active according to real employee reviews?

"They pay is low and there is very little pay rise" ((in 108 reviews)); "Poor management and organisation set up" ((in 107 reviews)); "Long hours and the pay doesn’t make up for it" ((in 79 reviews)); "Low Salary and rota shifts." ((in 34 reviews)); "Managers always sided with customers even when in the wrong." ((in 29 reviews))

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Virgin Active

Virgin Active reviews

3.4

53% would recommend to a friend

(1,225 total reviews)

Dean Kowarski

55% approve of CEO

40% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Virgin Active has an employee rating of 3.4 out of 5 stars, based on 1,225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Virgin Active employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 5, 2014

As newly qualified trainer wit te manaer i ad reat...at te start...

Personal trainer

Recommend

CEO approval

Business Outlook

Pros

- Free membership -great staff members - Good in house training opportunities (when you’re allowed to go on the courses) - discounted Premier training courses I would recommend only on a so short term part time role

Cons

-Extremely high staff turnover from management down to member care - Pedantic management who want tins done according to their personal taste rather tan company strategy - Low pay for the standards of work, ours and passion of staff - Miscommunication / no communication between departments - Pay roll!!!! Not paying, underpaying The perception of the club and the reality are so very different

2.0

Jul 26, 2013

Virgin active - the opposite of RIchard Branson ideas/opinions

Lifeguard

Recommend

CEO approval

Business Outlook

Pros

Free membership in one of the most amazing gym (equipment) Nice and funny employees

Cons

Long hours, low salary, Very bad opportunities to progress inside the company, dishonest management, unrecognised hard work.

1.0

May 19, 2025

Toxicity at its best

Deputy manager

Recommend

CEO approval

Business Outlook

Pros

Pay was higher then usual when I was there,

Cons

You will be led by incompetents with control mania. Get ready to get treated like garbage if they have a wrong day.

Viewing 37 - 39 of 1,225 Reviews

Jobs at Virgin Active

Fitness Assistant - Virgin Active Napoli Santa Lucia

Napoli

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Personal Trainer - NAPOLI

Campania

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Addetto/a Commerciale e Assistenza Clienti - Padova

Padova

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Fitness Assistant - NEW ! Virgin Active Brescia

Brescia

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Assistente Bagnanti - Milano Vittorio Emanuele

Milano

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