Uber reviews

The company does not support a healthy work life balance. You are expected to be available 24/7 by phone and email even on holidays, while you are travelling, or are at home sick.

Like I said, it was a fun collaborative team environment at first, then they started to pull back on the responsibilities they first gave the customer service team members. They started adding unnecessary layers of micromanagers to the CSR Team, training began to get more mucky and then it happened. Next, they outsourced the CSR team to a temporary agency (we were employees of Uber at first) Outsourcing customer service to other countries. While I appreciate the moxy the company has, the management roles are given to people with no real experience in alot instances before they are given a team to lead. This can be good in ti infuse youth and energy into a organization but if you don't infuse some people with experience, wisdom and leadership you get a real unprofessional look on many levels of the business. Overall I learned alot about the company. I respected some things but overall I have a indifferent opinion of the company. Again they have some serious guts and they have to have that to be who they are and do what they do. But unfortunately the company has lost its soul, and way too quickly.