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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,250 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      5.0
      Jul 1, 2014

      Great work place at least at HQ. Different cities and driver might have a very different experience

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was surprised about the amount of smart to very smart people working here. The company culture makes it so everybody learns from each other, and at least for my software engineer position, it makes the job much more interesting. Compensation is not competitive for the bay, but people bet on the stocks, and if you believe in it, it is a game changer in comparison with higher salaries you could get somewhere else. My favorite part is that most people ( if not all ? ) are truly passionate about what they're doing here and we thrive with the belief that we're making a difference for people. Perks are better than what they sound like during the interview.

      Cons

      This company requires a LOT of work. I'm not talking about startup like, you will get emails at any time of day or night, week days and weekends. Some of them you will be expected to respond. It looks fine for most people because everybody is very involved in what they're doing, so most people don't seem to care, but I wouldn't be surprised if some burn out quickly. The company is also growing at a fast rate, which makes it difficult to know if things are still gonna be as good in the future ( so far so good though... )

      3.0
      Jan 2, 2017

      Exponential stress curve

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uber has some of the best tooling in the industry for Engineers. Its extremely engineer-centric, as an engineer you're definitely a first class citizen at Uber. Great snacks, ride credits, and free rides to/from caltrain and after 10pm are top of the line perks. Catered lunches and dinners (although only if you stay until 8:15pm). HUGE growth, it's common to see your team double every 6 months.

      Cons

      Ever Increasing scope/expectations and constantly fluctuating priorities are not something I'd expect at a company that size. I sat at four desks in my first month and it took me two months to get my first meeting with one of my managers. It's not uncommon to have actual "do this or leave" situations, mostly ending with people attempting the task and then being asked to leave. High stress situations like these lead to mistrust between employees and paranoia.

      avatar
      Uber Response
      9y
      Thanks for sending in this review. You call out some perks - credits, snacks, and lunch/dinner - that we all love. Regarding the cons, Uber is a fast-paced, constantly changing company. While this is a pro in many ways, it can also lead to the stress you mention. Everyone is encouraged to have an open, honest conversation with their manager about priorities and how to make sure they have what's needed to be successful in their time here.
      3.0
      Nov 14, 2016

      No Oversight on Middle Management

      Senior financial systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products; Uber car services, UberEats, etc. A company bringing convenience and filling a need for society. The ex-team are visionaries and highly skilled and proven innovators.

      Cons

      Middle management in the corp offices do not have proper oversight over spending, hiring, and personnel management and many put into a management role have no experience in managing staff and it propagates because their manager has no experience managing either. HR is basically nonexistent. They really only have Recruiters. Growth and change is too fast and frequent that it's difficult to get stability. There is bias and preferential treatment among some groups. Work/life balance is a huge struggle, typical of a fast growing company but amplified at Uber 10 fold. Was the worst work experience of my 25+ career.

      avatar
      Uber Response
      9y
      Thanks for taking the time to write up this review, I see you've moved on to a new chapter but I appreciate your feedback. It seems like a lot of what you call out is a product of our growth; as we scale up, there are have been improvements made in the programs and processes you call out as well as lots more coming soon. One example is the rollout of the Uber Manager Experience (UME), a new 7-part training series for managers. Additionally, we wrapped up our latest Culture Survey a few weeks ago and there have been strong, actionable plans that have come from all of the input, so I think we're making progress there as well. Thanks again for the review and if you'd like to dive deeper into areas for improvement, feel free to reach out - pierce@uber.com.
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