Uber reviews

3.7

65% would recommend to a friend

(16,251 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,251 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

16K reviews
2.0
Mar 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Ability to learn new technologies on company time. Quantity more important than quality. Lots of super-smart and industrious coworkers.

Cons

Quantity more important than quality - friends make jokes about the number of Uber app updates for bug fixes. Work environment. Travel arrangements-roommates? Nasty review system. Poor treatment of contract employees. Huge turnover.

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Uber Response
10y
Thanks for this feedback. If you're willing to share more with me about some of your comments -- particularly work environment and the review system -- I'd be willing to listen. We're growing fast and always looking to improve. -Andrew, alevy@uber.com
1.0
Oct 4, 2015

Run, don't walk

Recommend
CEO approval
Business Outlook

Pros

I got none - other than it being a known, successful company

Cons

To make the company happy, you must live and breathe Uber. You must make Uber the priority in your life. - expectations are unreasonable. No one ever gets to exceed expectations in performance reviews, and they will tell you that (there goes a motivation factor) - you get no recognition, no matter how well you do - yet another point the company is very vocal about - company politics are nothing like I've ever seen - your performance review may read: You did not work more than 40-50 hours/week, Uber is not a 9-5. If your review lists this and nothing more that's 'negative', you will not have 'met' expectations - expectations are not laid out and you won't know what they are until your review. Hired for A - expected to do H. - favoritism and nepotism is big - while females and parents get hired, if they want to keep their family a priority, they will struggle - comments of sexist nature or against people with disabilities get swept under the rug. - you cannot voice your concerns (in a professional and respectful manner). No matter how you spin it, you are complaining. When you talk to management about a problem you need help with, you are expected to keep it quiet and come up with a solution yourself. Bringing it up (no matter how big), will shift the focus on you and you will be the problem for speaking up. - it's more about how many hours you are at the office, rather then the quality of your work (i.e. 40 hrs of quality work < 60 hrs of mediocre work) - pay and equity is low for the time that's expected of you (well under market). - very aggressive and negative company culture

5.0
Jun 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Uber is a startup that inspires us to work in eager want – we don’t work because we’re getting paid, we work because in our hearts and minds, we want Uber to grow and be incredibly successful. We debate till 4 am about who our next hire should be, in heated arguments, because we are a family. When we hire someone, they become part of that family, and our Uber family is nothing short of incredible. Imagine a company wide international “workation”, where instead of staying in a posh hotel and holding conferences and seminars, you split into small groups of 10-15 people, airbnb a big house in places like Stockholm and Melbourne, & eat, sleep, work, and party together as a team. That’s family. Imagine a job where you directly (read – personally know and) help thousands of people each year. Drivers who used to work in unbelievably terrible conditions to provide for their families can now earn more income and enjoy a better living by partnering with Uber. Female drivers, who were previously shunned in this industry, now feel safe (no cash) and confident (zero discrimination) while driving their car. It’s great knowing I’m working with a company that empowers drivers to feel safe and earn a livable wage. Imagine creating a more efficient city, where riders no longer waste gas in their own cars, where drivers are directed using a computer algorithm to pickup and drop off passengers in the most efficient way possible, and where pollution in a city actually decreases because consumers are making smarter choices. Imagine being empowered by an entire engineering team that constantly listens to your feedback, and builds tools to make you more exponentially more effective than you were yesterday. Imagine delighting customers with surprise "Ubercades", or making them cry with joy when they receive an on-demand barbershop quartet song and roses from their beloved. Imagine reducing the number of deaths that occur due to drunk driving. Imagine the sadness prevented, the lives saved, and the future memories created because people are making more responsible decisions and leaving their cars at home when they drink. And Imagine being part of a team so wickedly focused, so incredibly smart, that you have to pinch yourself weekly to realize how lucky you are to be a part of this culture forming, industry disrupting, pollution eliminating, customer delighting, DUI preventing “company”. But it’s not a company. It’s a community, and it’s way of life.

Cons

If you can't hustle, you'll have a hard time succeeding here. Be ready to work hard and put in the hours to help grow this once in a lifetime opportunity

Viewing 43 - 45 of 16,251 Reviews

Glassdoor has 35,965 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.