TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

671 reviews
2.0
Jan 11, 2016

BLEH

Recommend
CEO approval
Business Outlook

Pros

decent pay, that's really it.

Cons

supervisors are rude, security guards are rude and nasty. too cold in building, parking lot is filthy. horrible hours

avatar
TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Dec 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Survival money and a place to find a desperate housewife

Cons

Managers, Supervisors and trainers are basically bottom of the barrel cheaply clothed, tattoed, and ear pierced trying to get respect from others. As far as the training is concerned it is rush rush and trying to teach insurance to a group of people. Do not recommend working here.

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TP Response
9y
We appreciate your candid review. We are committed to providing our employees sufficient and effective training to attain our goal of providing exceptional service to our customers. We wish you all the best.
2.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Involved in many charity events, Call flow was okay. They had a great mentor who was the best.

Cons

Trainer was very fast and didn't take time for questions. I was sat by a co-worker who was allowed to smoke marijuana at work which impaired my job function

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TP Response
7y
Thank you for your review. We commit to ensure that we provide our employees enough trainings, skills and experiences to be able to do their jobs effectively. We are sorry to learn about this and we would like to investigate this further. Kindly contact us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Thank you and have a good day!
Viewing 640 - 642 of 671 Reviews

Glassdoor has 100,734 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.