Is TP a good company to work for as a operatore call center?

operatore call center professionals working at TP have rated their employer with 4.5 out of 5 stars in 671 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open operatore call center Jobs at TP now and start preparing for your job interview by browsing frequently asked operatore call center interview questions at TP .

Does TP pay operatore call center employees well?

operatore call center professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 671 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about operatore call center salaries at TP.

How happy are operatore call center professionals working at TP?

93% of operatore call center employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. operatore call center professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (671 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

671 reviews

1.0

May 11, 2016

Terrible

Call center agent

Recommend

CEO approval

Business Outlook

Pros

If you want a job with sorta decent pay this has that.

Cons

The supervisors are a joke. The racism (black on white) is awful. But no one takes that serious. The threats aren't taken seriously. It's a terrible job. Never in my life will I recommend anyone go there. I will also make sure to let my friends know of my experience.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

1.0

Mar 15, 2016

Teleperformance Call Centre Agent

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Nothing. The management are the worst I've experienced. The job is terrible. They may as well train monkeys to do the job seen as that's how they treat you. Favouritism plays a large part in this organisation as, if they like you or you suck up to them they'll love you. If not they'll do their best to look into you and actively go out of their way to discipline you and sack you.

Cons

All I can say is that some of the people I worked with were great and I stuck to them as they were probably the least moronic people there. I don't think there is a proper screening process as the majority of people I worked with were mentally weak and some bordered on psychiatric lunacy.

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Mar 14, 2016

Call Center Person -- AT&T -- "Customer Care Representative"

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Eating snack food and having water at your desk -- you bring your own. Coloring contests - - yes, seriously! A cafeteria with any sort of junk food you can want! Tons of overtime.

Cons

Very cliquey vibe. Employee suggestions seem to not take affect. Pay seems meager. You will regret having this job by month 3. Being treated poorly on a daily basis by managers/supervisors/whateveryoudliketocallthem seems to be considered "normal". Management seems to not take others' lives and emotions into account when placing us robots into our cubicles. YOU will want to slam your head through the computer monitor if you work overtime. While you can have water and snack at your desk, if you have any form of paper--including sketchbooks, money, sticky notes, etc. or any form of pencil, pen, marker, YOU WILL IMMEDIATELY BE FIRED. You MUST get 'wanded' by a security guard about 5 times minimum a day-- like a stranger/criminal out to get the company--that is just to protect the company from identity theft and just doesn't feel very appreciative of employees

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Viewing 637 - 639 of 671 Reviews

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TP

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Terrible

Teleperformance Call Centre Agent

Call Center Person -- AT&T -- "Customer Care Representative"

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