Is TP a good company to work for as a operatore call center?

operatore call center professionals working at TP have rated their employer with 4.5 out of 5 stars in 671 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open operatore call center Jobs at TP now and start preparing for your job interview by browsing frequently asked operatore call center interview questions at TP .

Does TP pay operatore call center employees well?

operatore call center professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 671 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about operatore call center salaries at TP.

How happy are operatore call center professionals working at TP?

93% of operatore call center employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. operatore call center professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (671 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

671 reviews

5.0

May 24, 2017

Call Center Agent

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The people are the number one reason. I love coming to work and sharing laughs with my co-workers. It's a great group of people! My manager is the absolute best, I feel incredibly supported by her.

Cons

None as of now but there is no commission for my campaingh.

TP Response

9y

Thank you for taking time to write us a review. We're happy that you're enjoying your stay at Teleperformance. We always see to it to provide a fun and positive environment to our employees while making sure support is readily available anytime they need it. Would you mind sharing your feedback with us at http://bit.ly/TPHR-form? Have a great day ahead!

3.0

Apr 2, 2017

Average for a graduate- not bad start for students

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Pretty loose environment that allows keep learning on the job. Management is available to answer your questions and give requested feedback; they are not very strict about your work as far as you're cooperative about making progress.

Cons

- The supervisors are overworked, going higher in level does not look very attractive. - Expensive parking at the main site. -

TP Response

7y

We are sorry to know that you felt that way. We aim to provide our employees a pleasant and fun environment. We hope you can share this with us via http://bit.ly/TPHR-Form. Thank you.

1.0

Mar 14, 2017

How I imagine hell to be.

Call center agent

Recommend

CEO approval

Business Outlook

Pros

The people you work with are nice... That's genuinely all I can say about it that's good about this concentration camp in disguise.

Cons

Poor systems, horrifically low wages, no career progression, call reviews are designed to be failed and the shifts leave you with no time to have a social life.

TP Response

7y

Thank you for being candid with your review. We see to it to provide our employees a professional and organized environment wherein company standards are followed, proper compensation is given and hardworking employees are rewarded. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

Viewing 625 - 627 of 671 Reviews

Jobs at TP

Content Moderator for Social Media - Italian speaker in Lisbon

Italia

View job

Customer Service – Italian speaker in Lisbon

Italia

View job

Lavorate con noi in Grecia! Italian-Speaking Transportation Customer Experts

Italia

View job

Customer Care Specialist - Italian speaker in Lisbon with relocation assistance

Italia

View job

Support Specialist for Tech Company - Italian speaker in Lisbon

Italia

View job

TP

TP operatore call center reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Call Center Agent

Average for a graduate- not bad start for students

How I imagine hell to be.

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP

Company ratings over time