TP operatore call center reviews

4.5

93% would recommend to a friend

(671 total reviews)

Jorge Amar

90% approve of CEO

85% positive business outlook

Call Center Operator employees have rated TP with 4.5 out of 5 stars, based on 671 company reviews on Glassdoor. This indicates that most Call Center Operator professionals have an excellent working experience there. TP is rated 29% above average by Call Center Operator professionals compared to other employers within the Management e consulenza industry (3.5 stars).

Reviews by job title

671 reviews
3.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

It was close to home, I was able to get on with some of the other employees and the work wasn't very difficult.

Cons

I had to have my toilet breaks audited because some people took advantage of the system. On one occasion, I was told that someone had taken three hours to go the toilet. Didn't allow us mobile phones while we were at our desks, which was understandable, but we also were not allowed books between calls, which didn't make any sense. Very stringent on timing.

avatar
TP Response
7y
Thank you for your honest review. The company enforces strict security protocols to ensure that our clients and their customers' private information are kept safe. We are hoping for your understanding on this matter.
4.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

They help you a lot to be comfortable in Lisbon, you don´t need to do any paper work

Cons

the structure is a bit chaotic

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TP Response
9y
We really appreciate the time you took to share your experience. We’re very happy that the efforts of our Welcome and Support team are being acknowledged. The company is in a growing phase and we’re working to improve. Best regards!
4.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

For foreigners this company is perfect to start in Portugal. They pick you up from the airport, you get an apartment, you will have no costs. They explain you everything you need to know. You don't need to do any paperwork, they do it for you. The salary is good compared to Portuguese salary.

Cons

Paperwork is getting done really slow. They company and the structure is chaotic.

avatar
TP Response
9y
Thank you for sharing your experience and for taking the time to write this comment. We’re very proud of our team which supports our numerous colleagues coming from abroad. 7.000 are being managed on a daily basis so delays may occur. We are putting a lot of effort to organize every process in the best way possible. Best regards!
Viewing 628 - 630 of 671 Reviews

Glassdoor has 100,747 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.