T-Mobile reviews

3.6

62% would recommend to a friend

(23,187 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicazioni industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

You don't have to work very hard to keep your job. Most people at HQ only perform at a bare minimum effort. You can stay under the radar fairly easily. If you want to work hard you can, but you don't have to do so. The health benefits are very affordable, or at least they were when I was there.

Cons

It doesn't matter how hard you work, if you aren't one of the chosen, you will never get promoted. When I was there, I managed a team in IT, where we were responsible for improving data. Over a period of just over a year, the team improved our area by an increase of 60%. The internal business customers were thrilled. I was thrilled with my team. The team had really risen to the occasion and worked very hard, with measurable results. When it came time for reviews, I gave each team member a very good review, with all the documenation to back it up. When I presented the reviews to my management, I was told I had to rescore everyone at a much lower level. When I asked why, I was told because it made that directors other groups look not as effective as mine. I shared that the other groups were in fact NOT as effective, so they should be rated accordingly. My director yelled at me, saying how dare I compare my team to other people. He forced all the reviews downward, and gave me an average review. He said what the team accomplished was good, but it was what was expected, nothing special. He totally ignored my comment as to why then had the team not accomplished anything in the two years prior to my arrival, and why hadn't other groups performed this 'average' work? He refused to respond, saying only that I was not being a team player.

3.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The time-off policies, comprehensive benefits

Cons

IT is gruelling and has no respect for work/life balance, often attempting to get people to work from home when sick or on PTO. Not sure if the rest of the organization is that nasty. Management was also very unapologetic about telling me I had a below-average salary and that they would never, no matter how well I did, give me a higher performance rating than X. Senior management and senior leadership are terrible.

1.0
Nov 29, 2008
Recommend
CEO approval
Business Outlook

Pros

T-Mobile was a very EASY place to work for, which is why I decided to take the job. I am a full time student and wanted something easy that also offered tuition assistance. Their benefits were pretty good overall, but very difficult to navigate through.

Cons

The TA I was excited about? They only approved classes that benefited the company and the job you were in. I was a Customer Service rep, which classes would I find that could POSSIBLY fit the position?

Viewing 23116 - 23118 of 23,187 Reviews

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