Customer Service Slave - CsrII T-Mobile Employee Review

1.0
Nov 29, 2008
Recommend
CEO approval
Business Outlook

Pros

T-Mobile was a very EASY place to work for, which is why I decided to take the job. I am a full time student and wanted something easy that also offered tuition assistance. Their benefits were pretty good overall, but very difficult to navigate through.

Cons

The TA I was excited about? They only approved classes that benefited the company and the job you were in. I was a Customer Service rep, which classes would I find that could POSSIBLY fit the position?

Explore other reviews about T-Mobile

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance fun people to work with

Cons

Pay Career advancement and locations

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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