Starbucks Assistant Store Manager reviews

Too many locations.Having to always say the customer is right (even if they are not). Having to deal with concerns that senior management is not being honest about plans for the company (lay-offs).

Low pay, very high expectations, pressure and workload, but will rarely approve overtime if no labor is available. Occasionally unpleasant customers (most can be won over with strong customer service), but it is not uncommon to be spoken to like you're stupid. Lack of partners and candidates with work ethic and initiative (in my area). Cannot call out sick without finding coverage (esp. supervisors and mgmt) - nearly impossible if you find yourself sick late and night and opening in the AM. Can easily become stuck in a position for many years despite good performance and drive to move up if management is poor and/or if management turnover is high.