Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (373) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (64) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 786 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Great people and a lot of learning" ((in 410 reviews)); "Benefits are good and fair" ((in 406 reviews)); "Good pay and stock options" ((in 251 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 173 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 125 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 30 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,682 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Jul 2, 2024

Great Opportunities and Supportive Environment at ServiceNow

Data center operations analyst gcs capacity engineering

Recommend

CEO approval

Business Outlook

Pros

Innovative Work Environment: ServiceNow fosters a culture of innovation, encouraging employees to think creatively and contribute to cutting-edge projects. Career Development: The company offers excellent career development opportunities, including training programs, mentorship, and clear career progression paths. Supportive Team Culture: A collaborative and supportive team environment where colleagues are willing to help and share knowledge. Work-Life Balance: ServiceNow promotes a healthy work-life balance with flexible working hours and remote work options. Competitive Compensation: The company provides competitive salaries, bonuses, and comprehensive benefits packages. Inclusive Culture: A strong emphasis on diversity, equity, and inclusion, making it a welcoming place for employees from all backgrounds. Employee Wellness: Various wellness programs and resources to support employee mental and physical health.

Cons

I have not encountered any significant disadvantages during my time at ServiceNow.

5.0

Jun 29, 2023

Great Place to Work!

Partner solution consultant

Recommend

CEO approval

Business Outlook

Pros

Great company culture, trust, fairness, innovation, development, competitive salary and caring for employee's well-being.

Cons

Improving in terms of diversity numbers but still not balanced.

4.0

Jun 27, 2022

A Glimpse into the Future...

Account executive

Recommend

CEO approval

Business Outlook

Pros

the Now Platform is what the IT world needs next. SOmething which act as a glue among the too menay silos and the human beings that are aware that the information they are searching for exists, but do not know where they are nor how to share them with others

Cons

Pricing is too complex. Customers sometimes avoid ServiceNow since budget are unforeseeable. The Now vision is not clear to many Partners yet . Most of them keep up seeing us as an applications software brand rather than a platform good for any process

Viewing 10 - 12 of 5,682 Reviews

Jobs at ServiceNow

Client Director

Milano

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Senior Platform Architect

Milano

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