ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 26, 2026

Salary

Recommend
CEO approval
Business Outlook

Pros

Involved in top technology trend maker

Cons

tons of internal work and processes

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Autonomy from day one with strong backing - Smart, kind teammates who raise the bar - Mission‑driven culture; values show in decisions - Plenty of opportunities across products and functions

Cons

- Sometime role boundaries are blurry, but this keeps the job vivid and engaging - Timesheet

Viewing 4 - 6 of 5,680 Reviews

Glassdoor has 6,615 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.